Terms & Conditions

TERMS & CONDITIONS

Last updated: 26 August 2026

Welcome to ISHNARA.

These Terms & Conditions govern your use of the ISHNARA website and purchases made through our online store.

By accessing or using our website, you agree to these Terms & Conditions.

About ISHNARA

ISHNARA is operated by:

NAMITA VERMA

Trading as ISHNARA

Business structure: Sole Proprietorship

GSTIN: 09AKYPV2148N1ZZ

Operational Address:
Office no S-25 Second floor, D-242 Sector 63 Noida, UP, 201301

Website Use

You agree to use the ISHNARA website only for lawful purposes and in a manner that does not interfere with its operation, security or availability.

You must not attempt to gain unauthorised access to the website, its systems or another customer's information.

Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes and other product information are accurate.

Colours may appear slightly different depending on your device or screen settings.

Minor variations in fabric texture, print, embroidery, lace, finish or appearance may occur due to the nature of fabrics and manufacturing processes.

Pricing

All prices displayed on the website are in Indian Rupees (INR).

Applicable taxes are included in the displayed product price unless otherwise stated.

Shipping is currently free across India.

Price Changes

ISHNARA reserves the right to change product prices at any time.

Any price change will not affect an order that has already been successfully confirmed.

Orders

An order is considered successfully placed once payment has been successfully received and an order confirmation has been generated.

ISHNARA reserves the right to cancel an order in circumstances including:

  • Product unavailability
  • Pricing or listing errors
  • Suspected fraudulent activity
  • Incorrect customer information
  • Operational or logistical limitations

If we cancel an order after receiving payment, the eligible amount will be refunded.

Payments

Payments may be processed through authorised payment gateways, including Razorpay and other available payment providers.

ISHNARA does not store customers' complete payment credentials.

Cash on Delivery

ISHNARA offers partial Cash on Delivery on selected orders and locations.

COD availability may vary depending on:

  • Order value
  • Delivery location
  • Courier serviceability
  • Product availability
  • Previous order history
  • Other operational or risk-related considerations

Where COD is available, any required advance payment will be clearly displayed during checkout.

The remaining balance will be payable at the time of delivery.

COD availability is not guaranteed for every order, product or location.

Returns, Exchanges & Refunds

Returns, exchanges, cancellations and refunds are governed by the applicable ISHNARA policies published on this website.

Intellectual Property

All content appearing on the ISHNARA website, including:

  • ISHNARA logos and marks
  • Product names
  • Product photography
  • Videos
  • Graphics
  • Written content
  • Illustrations
  • Designs
  • Brand assets

is owned by or licensed to ISHNARA and may not be copied, reproduced, modified, distributed or commercially used without prior written permission.

Third-Party Services

Our website may use third-party services including payment gateways, logistics providers, analytics tools and technology providers.

Use of these services may also be subject to the applicable third-party terms and policies.

Limitation of Liability

ISHNARA will not be responsible for losses resulting from circumstances beyond our reasonable control, including delivery disruptions, technical failures, natural events, third-party service interruptions or other unforeseen circumstances.

Nothing in these Terms is intended to limit any rights available to consumers under applicable law.

Governing Law

These Terms & Conditions are governed by the laws of India.

Disputes shall be subject to the jurisdiction of courts having appropriate jurisdiction over the place of business of ISHNARA, subject to applicable law.

Changes

ISHNARA may update these Terms & Conditions from time to time.

Updated terms will be published on this page.